The third trend shaping contact center automation is the continued rise of customer-centricity. The idea is simple: Putting ...

What should factor in when it comes to how telecom defines sustainability? A discussion on motivations, practical ...

AI agents have the ability to set goals, create tasks, complete these tasks, reprioritise tasks, and make decisions to ...

Industrial intelligence from AI requires networks and applications to be designed differently; it is time to for the industry ...

Poorly placed towers can lead to a cascade of issues, from network inefficiencies and customer dissatisfaction to financial ...

Vodafone Portugal and Ericsson have deployed an SA 5G private 5G at Portuguese cement manufacturer Cimpor’s production ...

A joint-submission from Nokia, in response to RCR's request for industry soothsayers to step forward, and tell us about the ...

This year's $895 billion defense authorization bill or NDAA, includes full funding for the rip and replace program for ...

The projection, from ABI Research, describes the creation of an entire market, effectively – as there are only “several ...

In today’s increasingly competitive and digitalized world, telcos strive to remain relevant, but various challenges abound in ...

Nokia is looking at how sub-THz IoT sensing could be used to monitor patients en masse, remotely, without the need to hook ...

RCR Wireless News received the below 2025 predictions via email from Nvidia. They are attributed to the company’s Senior Vice ...